A TikToker says she arrived at a Croatia airport only to find that she rebooked her canceled flight for the wrong year
A man looks at his cell phone as he stands alone in the empty hall of Guarulhos International Airport in Brazil. Amanda Perobelli / REUTERS
One woman says she came to a Croatian airport and found that she had booked her flight to Italy for the wrong year.
In a now viral TikTok, she said she accidentally postponed her canceled EasyJet flight for 2022.
TikTok users left advice in the comments, but the traveler later said they found a different route.
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A TikTok user said in a video that she arrived at an airport only to learn that she had accidentally rebooked her canceled flight for the next year.
Lex, who is known on the app as @ simp4beanz, said in the comments on her video on Wednesday that she is "stuck" in Croatia trying to get to Italy.
"As if I were arriving at the airport at 6 o'clock and my flight was booked for next year," it says in the video text.
easyjet acc got me dirty wtf
♬ Original sound - lex?
The video shows a pan on an empty terrace and Lex covers her mouth in shock. At the time of writing, the video has 1.9 million views.
Lex didn't immediately respond to Insider's request for comment, but she did reply to some users in the comment section of her video to explain what she thought happened.
According to Lex's comments, EasyJet canceled her flight twice and when she rebooked the canceled flight she missed the phrase that indicated the year. Since then, she said elsewhere in the comments, she has learned that EasyJet has canceled many flights from Croatia to Italy and the routes will resume in the summer of 2022.
In response to another TikToker in the comments, Lex wrote that she "spent the last bit of money on the taxi to the airport."
Some commenters gave Lex advice, suggesting that she should start a GoFundMe to raise enough money for another flight to Italy, but it looks like Lex found a way to get there.
"I think I've got it all right now," she replied to a TikTok commenter.
"My father finally replied and I think he will get me two connecting flights that will take me nowhere, but at least somewhere in Italy," she added.
According to a statement from EasyJet, the airline has contacted Lex to help and issue a refund.
"We're sorry to hear that Ms. Portman Andrews misbooked her flight for next year," an EasyJet representative said in the statement, referring to Lex (whose full name Insider has yet to verify). "Our team has contacted you to offer assistance with rebooking the flight and since they have already made alternative arrangements, we will be reimbursing their incorrectly booked flight as a goodwill gesture."
Lex isn't the first TikToker to say he's had travel issues lately. One woman said a flight attendant shamed her about her outfit when she recently boarded an Alaska Airlines flight. And another said American Airlines couldn't track their cats after their flight landed; She has since been reunited with her pets, an airline representative told Insider.
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