An airline will stop flight attendants from wearing face masks after passengers complained they couldn't see their smiles

Boeing 737 from Garuda Indonesia.
Dita Alangkara / Associated Press
Garuda Indonesia, the nation's national airline, plans to stop having flight attendants wearing face masks after passengers complained that they couldn't see a smile from the flight attendants.
According to The Jakarta Post, the airline is considering other options, such as: B. Plastic face shield to replace the masks.
Flight attendants will continue to wear masks in the meantime. The Indonesian Ministry of Transport demands cabin crew
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Indonesia's national flag, Garuda Indonesia, plans to drop face masks for flight attendants after passengers complained that they couldn't see the flight attendants' smiles.
Video: Flight attendants explain how COVID-19 affected their work
According to the Indonesian newspaper The Jakarta Post, the airline has received numerous complaints from passengers that the flights felt less hospitable.
Garuda temporarily suspended flights due to the COVID 19 pandemic, but resumed some flights on May 7. Flight attendants were required to wear masks and gloves as part of a health protocol on board.
"Many Garuda customers have complained that flight attendants wear masks because [passengers] cannot see whether [flight attendants] smile or frown," said Garuda CEO Iruda Setiaputra during a webinar on Tuesday , according to the Jakarta Post.
Irfan said the airline would consider plastic face shields instead.
"So human interaction on the plane can still take place, even though it is minimized, and everyone can feel safe, but also comfortable."
According to the post, Irfan later clarified that the airline was considering various options, including face shields.
The Indonesian Ministry of Transport requires flight attendants to wear masks and gloves to prevent the transmission of the virus unless they otherwise interfere with security tasks, the post said.
Ifran took over in January, a month after former CEO Ari Askhara was dismissed for allegedly smuggling a Harley-Davidson motorcycle and two foldable Brompton motorcycles from France to Jakarta and taxes on a newly delivered Airbus jet bypassed up to $ 106,000.
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