CEO’s lawsuit claims his $16 million NC home is plagued by bad windows and doors

What kind of home can you get in Charlotte for $ 16 million?
A big one, sure. But according to Charlotte businessman Ric Elias, there can be many bad and expensive pairings.
Elias, CEO and co-founder of Red Ventures, and his wife Brenda have gone to court to have the custom steel and glass windows and doors replaced in their 150,000-square-foot home in South Charlotte. If you throw in the big indoor basketball court, the house cost the couple more than $ 16 million to build, according to the lawsuit they filed in the Mecklenburg County courts.
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They are suing the Charlotte architect and builder of the house, along with the California-based manufacturer of doors and windows, to cover replacement costs for the products identified in the lawsuit as expensive and defective.
The dispute concerns two high-end Charlotte housing facilities: Pursley Dixon Architecture, which, according to the lawsuit, billed the Eliases $ 1 million for the design of their home; along with Whitlock Builders, whose portfolio of designer residences extends across the southeast.
Ric and Brenda Elias are suing the windows and doors in their $ 16 million upper-center home, which is adjacent to the Quail Hollow Club in South Charlotte.
The complaint accuses the companies and the window and door manufacturers, among other things, of negligence and breach of contract.
In a similar lawsuit, the architects were sued this month by their insurer Hanover Insurance Co., which argues in the US District Court in Charlotte that it should not be forced to cover losses related to Eliases' complaint.
A considerable amount of money depends on how the courts decide.
The doors and windows in Elias 'house alone increased the construction price by $ 1.2 million, according to Eliases' lawsuit. That's more than four times the cost of the average Charlotte home.
Shortly after the family moved in five years ago, the complaint said the exterior of the doors and windows began to deteriorate. In the fall of 2017, some insulated glass panes began to fog up in the doors and windows, apparently due to faulty seals, the lawsuit said.
Charlotte businessman Ric Elias and his wife Brenda are suing the architects and builders of their $ 16 million home for window and door failure.
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The Elias say they have already covered the additional cost of the maintenance / repair protocols. However, the lawsuit states that they are facing a deteriorating problem that is diminishing their home value, affecting the hosting of guests and events, and affecting their view of their own property.
And that's a view.
The home, valued at $ 10.5 million, rises from an array of stunning properties, backyard pools, tile roofs, and manicured gardens that line the scenic 7th fairway of the nationally renowned Quail Hollow Club, just a short course from the 7th. Green away.
Here Justin Timberlake helped Ric Elias to celebrate his 50th birthday in May 2017. At the time, the singer / dancer had $ 1 million or more to spend on private performances. It is not known if the windows fogged up during Timberlake's act.
Red Ventures is a marketing and technology company based in Indian Land, S.C. In September, the company announced it had bought CNET Media Group for $ 500 million to add TV Guide and other brands to the Red Ventures group.
Elias was one of the surviving passengers on the memorable Miracle on the Hudson flight to Charlotte in 2009. And he was a strong advocate of immigrant reform and racial justice in recruiting and community building. Last year he led a campaign to raise $ 10 million in hurricane aid for his native Puerto Rico, in which he pledged to raise up to $ 5 million personally.
Red Ventures CEO plans to raise $ 10 million to rebuild his hometown of Puerto Rico
"Not a cheap solution"
Elias did not respond to an Observer email asking for a comment on his legal complaint.
Craig Dixon, named in the lawsuit along with his architectural firm, did not answer an Observer call this week. Nor does Scott Whitlock, president of Whitlock Builders.
However, Whitlock attorney Michelle Dressler of Charlotte said that during the construction of the Elijah's home, her company did not pick or install the windows and doors that she believed had never been used in North Carolina. Those decisions, she said, were made by the architects and the family.
"To the best of our knowledge, this is the only problem they have had and they love their home," Dressler told the Observer this week. “It's a spectacular house. Whitlock values ​​the Eliases as customers and Whitlock plans to do everything possible to correct this problem. "
So far this has not happened, five years and it is counted.
"It's not a cost-effective solution," said Dressler. "When you're paying that much money, a buyer may have certain expectations when an item doesn't work and they may want more than you can give."

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